Sampling: Download a Custody Form here. Select samples that are representative of your product both in nature of the product and in the packaging. Where applicable, adhere to FDA and USDA sampling guidelines. Please provide the following information for all samples submitted: Company Name, Address, Phone and Fax and a contact person, Purchase order number, complete and unique sample description and lot number for each sample sent (This will be on your test certificate.) and a detailed list of tests required and estimated analyze level if known.

Confidential: Results will NOT be released to others without your written consent. Nor will results be faxed or phoned to another location without written consent. If you need results sent to anyone other than yourself or several different locations, simply put your request in writing (email is acceptable).

Samples and Containers: Samples are retained for 14 days from the time they arrive at the laboratory. If the sample is perishable it will be discarded immediately after the analysis is completed. Please provide samples in air/leak-proof containers. Sample pick-up can be arranged by request. Please call our office for pick-up times and current pricing. CHEMICAL TESTING: Ship in a protective container. If a sample is to be tested for both Micro and Chemistry, please send two samples if possible. This will speed up the turnaround time and eliminate possible cross-contamination.

Results: An official Test Certificate will be e-mailed to our clients. Upon request, results can also be phoned. You may call anytime for the status of your sample.

Reporting Procedures: All information is presented in good faith. As a mutual protection to clients, the public and ourselves, all reports are submitted as the confidential property of our clients and authorization for publication of statements, conclusions or extracts regarding our reports is reserved pending our written approval.

Turnaround Time: Microbiology tests are performed within 48 hours of receipt and results are reported as soon as they are completed. Some Micro tests take as long as 7 days. Wet Chemistry, Minerals or Organic Chemistry are normally reported within 10-12 working days. Call concerning your turnaround time.

Rush Testing: Rush analyses are available on a limited number of tests. If you need rush analyses, please call in advance for details and specify "rush" on your work order. An extra fee may apply to rush analyses.

Repeat Analyses: We repeat analyses at the client's request and invoice for the repeated analyses ONLY if they confirm the initial results. If the result is different, a Corrective Action form will be filled out and supplied to our client.

Testing Methods: Unless otherwise notified, all analyses are performed as per AOAC, USP, FDA, USDA, EPA or other such testing procedures as deemed applicable for your sample. Custom methods are always welcome. Please note any custom methods will be run along with an approved method.

Quality Control: Advanced Laboratories®, Inc. meets and exceeds the Quality Control Standards set forth by USDA-FSIS, AOAC, FDA and the State of Utah.

Subcontracting: Either in-house or through our strategic partner laboratories, Advanced Laboratories® can provide all of your analytical analysis needs, with one-stop sample shipping.

Testing Charges: All accounts are set up as Net 30 days. For first time clients, please refer to the New Account Setup page. All accounts greater than 60 days late will be charged a $50 service fee and will acquire an additional $5 fee every 10 days until the account is paid in full, including all service fees. Any account greater than 90 days late will be charged a $100 service fee and will acquire an additional $10 fee every 10 days thereafter until the account is paid in full, including any and all service fees. Any cost acquired for legal fees will be added to the account. Please help keep the cost of your testing down by paying invoices in a timely fashion.

 
 
 
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